Customer Support

We’re here to help — anytime, anywhere.

At TheIndiaMall, your satisfaction is our top priority. Whether you need assistance with your order, want to initiate a return, or just have a question, our support team is ready to serve you.

📞 Contact Us

Phone Support:
📱 +91-7069006139
🕒 Available: Monday to Saturday – 10:00 AM to 7:00 PM

Email Support:
📩 support@theindiamall.com
⏱ Response Time: Within 24 business hours

💬 Live Chat (Coming Soon)

Need instant help? Our chat feature will be available soon on our website and app for quick assistance in real time.

🔁 Order Support

Need help with an order? We can assist you with:

Tracking your order
Changing shipping details
Reporting delayed or missing delivery
Raising a return or refund request

Visit our Track Your Order page or email us with your Order ID.

🔄 Returns & Refunds

We offer a simple and hassle-free return policy. To start a return:

Visit our Refund Policy
Or contact us directly with your order details

Our team will guide you through the steps.

📦 Shipping Queries

Find detailed information about delivery timelines, serviceable areas, and shipping charges on our Shipping Policy page.

Still have questions? Reach out — we’ll make it right.

🤝 Need Help With Something Else?

We’re happy to help with:

Product inquiries
Payment issues
Account and login problems
Feedback and complaints

Just send us a message — we’ll take care of the rest.

💖 Thank You for Choosing TheIndiaMall

Your trust means everything to us. We’re committed to delivering a smooth, safe, and satisfying shopping experience.

Customer Support